CONTRAINDICATIONS
WAXING
Contraindications & Special Considerations for Waxing Treatments
Waxing is a safe and effective method of hair removal, but there are certain conditions that may require treatment to be postponed, adapted, or avoided. To ensure your comfort and safety, please inform your therapist of any relevant health conditions or skin sensitivities before your appointment.
Conditions That May Restrict or Prevent Waxing:
Use of Active Skin Treatments
If you are currently using skin-thinning or exfoliating products (such as retinoids or chemical peels), waxing may not be suitable in those areas due to increased risk of irritation or skin damage.
Skin Sensitivities and Conditions:
Sunburn or recent sunbed use (within 24 hours)
Skin disorders such as dermatitis, bruising, or recent haemorrhage
Scar tissue (especially if less than 6 months old)
Warts, moles, and skin tags (can be worked around, but not waxed directly)
Fractures, sprains, or areas with bruising
Medical Considerations :
Varicose veins: Waxing directly over affected veins may worsen the condition
Diabetes: Some individuals with diabetes may have slower skin healing; waxing can still be carried out, but the skin will be monitored carefully
Underarm waxing: Conditions such as mastitis may require this area to be avoided
Cancer therapy: Waxing is not recommended for clients currently undergoing chemotherapy or radiotherapy due to increased skin sensitivity
Please don’t hesitate to discuss any concerns during your consultation. Your safety and comfort are our top priority, and treatments can always be adapted to suit your needs.
MASSAGE
Contraindications & Special Considerations for Massage Treatments
Massage therapy offers a wide range of physical and emotional benefits, but certain health conditions may limit or prevent treatment. To ensure your safety and wellbeing, please disclose any relevant medical issues or concerns during your consultation.
Conditions That May Prevent or Limit Massage:
The following conditions may require treatment to be avoided entirely or approached with caution:
Fever | When your body is fighting an infection, massage may interfere with your natural immune response by increasing circulation. Treatment should be postponed until fully recovered.
Inflammation | Any condition ending in “-itis” (such as arthritis, phlebitis, or dermatitis) may be worsened by massage. Localised issues can be worked around, but the inflamed area itself will be avoided.
High Blood Pressure & Cardiovascular Conditions | As massage affects blood circulation, clients with high blood pressure or heart conditions should receive only light, calming techniques — and only with prior medical advice if the condition is severe.
Infectious Illnesses | Massage should be avoided during active infections (such as flu, colds, or contagious conditions), both to support your body’s recovery and to prevent spreading infection.
Hernias | Massage over a herniated area can aggravate the condition. These cases should be treated medically rather than manually.
Osteoporosis | For individuals with porous or fragile bones, especially in older adults, massage may need to be adapted or avoided entirely to prevent injury.
Varicose Veins | Direct pressure over varicose veins can worsen the condition. Gentle massage may be applied near the area, always working in the direction of the heart, but only at the therapist’s discretion.
If any of these apply to you, or if you’re unsure whether massage is appropriate, please discuss your concerns before your treatment. We’ll always tailor your session to ensure it’s safe, comfortable, and beneficial.
FACIALS
Contraindications & Special Considerations for Facial Treatments
Facials are a relaxing and rejuvenating experience, but for health and safety reasons, certain conditions may prevent or limit the treatment. Please inform your therapist of any relevant medical history or skin concerns during your consultation to ensure the treatment is suitable for you.
Conditions That Prevent Treatment:
The following conditions may prohibit facial treatments until fully resolved or cleared by a healthcare professional:
Viral Infections:
Common colds, cold sores, or warts
Bacterial Infections:
Impetigo, boils, conjunctivitis, or styes
Fungal Conditions:
Ringworm or blepharitis
Other Concerns:
Undiagnosed lumps, swelling, or fractures in the treatment area
Known allergies or sensitivity to skincare products
Recent injectable treatments (Botox or dermal fillers) within the past 14 days
Conditions That May Require Treatment Adjustments:
Some skin conditions or sensitivities may not prevent a facial entirely, but the treatment may need to be adapted or restricted for your comfort and safety:
Cuts, abrasions, or broken skin
Bruising or localised swelling
Recent scar tissue (less than 6 months old)
Eczema, dermatitis, or psoriasis
Acne (vulgaris or rosacea)
Skin tags or milia
Recent sun exposure or sunburn
Fragile or broken capillaries
Claustrophobia (discuss with your therapist beforehand)
Current medication that may affect skin sensitivity or healing (please disclose during consultation)
Your therapist will always assess your skin and overall wellbeing prior to treatment to ensure a safe, effective, and enjoyable experience. If in doubt, please reach out before your appointment to discuss your individual needs.
LASH LIFT
Contraindications & Special Considerations for Lash Lift and Brow Lamination
While lash lifts and brow lamination treatments are generally safe, certain medical conditions or circumstances may prevent treatment or require additional care. Please inform your therapist of any relevant health concerns during your consultation.
Conditions That May Prevent Treatment:
The following issues may restrict or prohibit lash lift or brow lamination services:
Eye and Skin Conditions:
Styes, cysts, blepharitis, conjunctivitis, impetigo, or any active eye infection
Inflammation such as uveitis or keratitis (corneal inflammation)
Skin conditions or damage in the treatment area, including cuts, swelling, burns, or abrasions
General skin disorders near the eyes (e.g., dermatitis, xanthelasma, syringoma)
Medical Treatments and Surgeries:
Recent facial or eye surgery, or visible scar tissue near the treatment area
Ongoing chemotherapy or recent completion of chemotherapy
Conditions affecting the eye area, including alopecia or trichotillomania
Diagnoses such as Bell’s Palsy, or any condition affecting the ability to fully open or close the eyes
Other Considerations:
Excessively watery or hypersensitive eyes
Weak or fragile eyelashes (at the therapist’s discretion)
Any neurological condition causing tremors, spasms, or involuntary movements
Conditions Requiring GP Consent or Extra Caution:
Some conditions may require a referral from your GP or special consideration before proceeding:
Dry eye syndrome
Glaucoma
Post-chemotherapy recovery
Claustrophobia
Allergies such as hay fever or rhinitis (as eyes may water excessively)
Contact lenses (must be removed prior to treatment)
Pregnancy & Breastfeeding Considerations:
Due to hormonal changes during pregnancy and breastfeeding, results of lash lifts and brow laminations can vary significantly. Hair may respond differently — becoming more brittle, resistant, or unusually textured.
Treatment may be less effective or fail to hold as expected
Pregnant or breastfeeding clients are advised that over-processing is a higher risk
In case of an allergic reaction, antihistamines and antibiotics may not be suitable, limiting treatment options
For these reasons, clients who are pregnant or breastfeeding are advised to consult with their therapist to assess suitability and risk
If you have any concerns, please discuss them during your consultation so we can ensure your treatment is both safe and effective. Your comfort and wellbeing are our top priority.