Policies

Privacy Policy

PRIVACY POLICY

At Snug Beauty Aylesbury, our Privacy Policy outlines how we collect and use your personal data in accordance with UK GDPR. Your privacy matters to us. This policy explains how we collect, use, store, and protect your personal information in line with the UK General Data Protection Regulation (UK GDPR).

1. Information We Collect

We only collect personal information when you choose to provide it. You might share details with us when you:

Book an appointment online or by phone

Sign up for email updates or marketing messages

Contact us on social media or share content

Get in touch by email, phone, SMS, or post

This information may include your name, phone number, email address, postal address, appointment history, and service preferences.

2. How We Use Your Information

We use your data to help you. Specifically, we use it to:

Confirm and manage your appointments

Reply to your questions

Send offers, updates, or service alerts (if you’ve agreed to receive them)

Improve the quality of our services

We never sell or rent your information to anyone.

If you want us to delete your data, simply contact us and we’ll remove it.

3. Data Storage and Security

We take data security seriously. Your personal information is stored securely and only accessed by team members who need it to do their job.

Our website is hosted on secure servers provided by Google. We also use Fresha to manage bookings and client records. They follow strict security rules and meet data protection standards.

We do everything we can to stop unauthorised access, changes, or misuse of your information.

4. Sharing Your Information

We don’t share your personal data unless we’re legally required to or you’ve given us clear permission.

If we run a joint promotion or event with another company, we’ll let you know in advance and ask for your consent before sharing any data.

Your Rights Under UK GDPR

You have rights when it comes to your data. You can:

See what personal data we hold

Ask us to fix incorrect details

Request that we delete your data

Stop receiving marketing messages

Complain to the Information Commissioner’s Office (ICO) if needed

To use any of these rights, contact us through the details on our Contact page.

6. Policy Updates

We may update this privacy policy from time to time. If we make important changes, we’ll post them on our website or contact you directly.

If you have questions about how we manage your data, please get in touch. We’re always happy to help, and we’re committed to protecting your privacy.

CONTACT US

Have questions? Visit our Contact page to get in touch.