Policies

Pamper Perks T's & C's

Snug Beauty – Pamper Perks Terms & Conditions

he Snug Beauty Pamper Perks programme is designed to reward loyal clients and encourage referrals. By participating in the programme, clients agree to the following terms.

1. Earning Stamps

• Clients earn 1 stamp for every £25 spent on treatments

A maximum of 3 stamps can be earned per visit

Stamps are awarded on treatment purchases only

Product purchases do not earn stamps

2. Loyalty Rewards

A completed loyalty card earns a Snug reward

A midway reward is given after 5 stamps, consisting of a take-home face, eye, or hand mask (subject to availability)

The final reward can be redeemed against treatments or products

3. Reward Redemption

Rewards are redeemed on a future appointment, not the visit in which they are earned

A minimum spend of £45 applies when redeeming rewards

Only one reward may be redeemed per visit (including Pamper Perks and Besties Bonus)

Rewards cannot be applied retrospectively to past purchases

Rewards have no cash value and cannot be exchanged for cash

4. Besties Bonus (Referral Programme)

When an existing client refers a new client, both receive a reward

The new client receives £5 off their first treatment

The referring client receives £5 off their next treatment once the referred client has attended and paid

The referring client must be named at the time of booking

Referral rewards are subject to the same redemption rules, including minimum spend and one reward per visit

5. Validity

Loyalty cards and rewards are valid for 12 months from the date of issue

Expired cards or rewards cannot be redeemed

6. Lost or Damaged Cards

Lost, stolen, or damaged loyalty cards cannot be replaced

Snug Beauty may, at its discretion, verify completed cards using internal records

7. General Conditions

Loyalty cards are non-transferable and intended for personal use only

Only one active loyalty card may be used per client at any time

Snug Beauty reserves the right to amend or withdraw the programme at any time

Promotional events (such as double stamp offers) may be introduced at Snug Beauty’s discretion and are time-limited

8. Programme Overview

The Pamper Perks programme rewards regular visits, referrals, and continued engagement with Snug Beauty. The scheme is designed to offer meaningful rewards while maintaining the high quality and service standards expected by our clients.

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